Return Policy

All product concerns must be reported within 7 days of receiving the order. Product will only be accepted if prior notification and approval has been obtained from us. Product must be returned to us in original packaging. For product exchange, the shipping charges will be paid by the customer.

Our liquid soap bases are a natural product that may not be suitable for all applications or additives. It is the customer’s responsibility to determine product compatibility with any ingredients they choose to add or packaging they choose to use. Once our product has been modified or added to, Oregon Soap Company cannot offer any refunds, exchanges, or returns.

Returns:
Oregon Soap Company
5414 NE 148th Ave. 
Portland, OR 97230

Attn: Ian

You may call us at 503-493-4151 or email Ian.North@oregonsoapcompany.com if you have any questions.